King pie Golden Acre

What a Poor Customer Service !!!

I brought a pie yesterday and I was late on my way to work and on the phone call .I only realised when I was at work that I did not take my change and only had a receipt in my bag ,then I decided to go back the next day .I even asked them to pull a CCTV footage to show I did not receive my change

Not the staff acting like I was the crazy one ,and I was like can I speak to the one who was the cashier that’s on the receipt , 4 woman came and I was like I remember the one was in dark complexion.so I pointed her out she is like I don’t know you . I mean you won’t remember me there are so many customers by what makes me mad and frustrated is that you think I have to to lie ,and they not even making an effort to come up with the solutions what do next ,they said to no go to the Mall and ask for a Footage

I am beyond angry with the customer service and the way they spoke to me !! Imagine 4 cashiers all responding at once as if I am a fool !!

I need this situation to be solved and escalated.,where can I get help asap ??I took the names and have receipt . I would like to get to the bottom of this .