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Priscilla M

1 reviews | Active since Sept 2022

02 Dec 2025, 13:29

king pie Carlton centre {vendor next to the stairircase

I just bought a cheese grill from king pie Carlton center, from their vendor next to the staircase

the pie is so dry you can't even chew it, please I have paid ,y R41.00 to get the best cheese grill and what I got it's not according to the king pie I used to know

I am so unhappy with the product and their pastry...it looks like it's being bought in January to be served I. December

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Replies (1)
King Pie
King Pie's reply02 Dec 2025, 21:23
Official
We at King Pie Consumer Care would like to extend our sincere apologies for the unfitting experience you had with the product.  However, we also thank you for taking the time to inform us of your recent experience. 
 
Rest assured, your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
 
Your reference, as discussed with our consultant: 25-12-11
 
Kind Regards,
King Pie Consumer Care Line.