SJ
Sarah J
1 reviews | Active since May 2024
25 May 2024, 12:39
King pie bayside mall
I went to bayside mall King pie, absolutely disgusting staff. Stood there for more than 20 minutes in line and only for when it becomes my turn the teller tells me there card machine is not working. Pathetic if you ask me, waste of time, how do you not train your staff to tell the line of 10 plus customers waiting, that the card machine doesn't work????
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King Pie's replyOfficial
27 May 2024, 14:38 We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24-05-74. Kind Regards
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24-05-74. Kind Regards
King Pie's reply27 May 2024, 14:38
Official
We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24-05-74. Kind Regards
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24-05-74. Kind Regards