ML
Mahlatse L

1 reviews | Active since Nov 2021

22 Nov 2021, 15:53

King pie and it’s rotten pies

I went to king pie Sammy Marks opposite Mr price on the 13th November around 07:15,I brought two pie(on special)steak and kidney and salami and cheese both pies were cold,I ate salami and cheese first then it tasted very funny so I thought maybe it was my taste buds so I threw it away then tasted the steak and kidney it also tasted very funny as well and it was a bit smelly,so I went back to the store and returned the pie the manager didn’t even apologize to me they only gave my R20 back and I had a running stomach the whole weekend then I decided to go and see a doctor on Monday the doctor said it’s food fungi bacteria the,I spoke to the area manager on Tuesday coz I already laid a complaint she just apologized and went AWOL till today

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Replies (1)
King Pie
King Pie's reply23 Nov 2021, 15:37
Official
Good day

We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product.  However, we also thank you for taking the time to inform us of your recent experience.  Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-11-71 Kind Regards
 Customer Care Line