nC
nashima C
1 reviews | Active since Jul 2015
09 Nov 2018, 12:06
King fail
The manager of king pie upper level Vanessa humiliated me so much after I've purchased fries, Candice handed me the fries and as she gave it to me it literally slipped down the counter as she gave it to me. I stood looking like a idiot and no one informing me that they would be replacing my fries only after I asked, the manager got stroppy with me and abruptly told me that she's not going to replace my fries. Of The fries slipped against my dress aswell and my dress was oil stained (not sure if that's coming out) Well done king pie on employing unruly people. She refused to give me my money back and also refused to replace my meal. In my lunch hour I had to stand and argue with someone that made me feel as small as a ant
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King Pie's replyOfficial
04 Dec 2018, 18:13Good Day Mrs N Charles
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Best regards,
King Pie's reply04 Dec 2018, 18:13
Official
Good Day Mrs N Charles
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Best regards,