MM
Mandla M
1 reviews | Active since Dec 2018
31 Dec 2018, 10:17
I've never recieved good service from this gentleman.
They don't even deserve the one star I've ticked. King Pie outlet Brown Street Nelspruit. I was just in the store now 31/12/2018, the gentleman at the front looked at me and did not acknowledge me, did not even greet me to indicate he wants to attend to me; "Tsenga ndoda" (buy man...) was his exact words. I've never received good service from this man. As a paying customer I was deeply disrespected. I honestly don't expect him to smile at me, acknowledgement is enough. Please address ASAP!?
Helpful (0)
Replies (5)0
Replies (5)
King Pie's replyOfficial
02 Jan 2019, 18:46Good Day Mr M Maseko
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-7 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-7 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
King Pie's reply02 Jan 2019, 18:46
Official
Good Day Mr M Maseko
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-7 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-7 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
King Pie's replyOfficial
04 Jan 2019, 20:05Good Day Mr M Maseko
Thank you for taking the time to inform us of your experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for taking the time to inform us of your experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
King Pie's reply04 Jan 2019, 20:05
Official
Good Day Mr M Maseko
Thank you for taking the time to inform us of your experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for taking the time to inform us of your experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
MM
Mandla M's updateReviewer Update
18 Jan 2019, 11:13This is really bad service even from the Area Manager or whoever Jan Vilakazi is! He promised to address my complaint but that hasn't happened. I called him and he didn't remember my complaint and said someone will contact me, nothing happened! I texted him and on 12/01/2019 and he never rep****. King Pie is a **** show!
MM
Mandla M's update18 Jan 2019, 11:13
Reviewer Update
This is really bad service even from the Area Manager or whoever Jan Vilakazi is! He promised to address my complaint but that hasn't happened. I called him and he didn't remember my complaint and said someone will contact me, nothing happened! I texted him and on 12/01/2019 and he never rep****. King Pie is a **** show!
King Pie's replyOfficial
29 Jan 2019, 18:50Good Day Mr M Maseko
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-128 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-128 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
King Pie's reply29 Jan 2019, 18:50
Official
Good Day Mr M Maseko
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-128 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail. Please contact us on *** and quote Ref: 19-01-128 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
*** - AT
King Pie's replyOfficial
31 Jan 2019, 16:12Good Day Mr M Maseko
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your feedback enquiry has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your feedback enquiry has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
King Pie's reply31 Jan 2019, 16:12
Official
Good Day Mr M Maseko
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your feedback enquiry has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT
Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers. Your feedback enquiry has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident. We apologize for the inconvenience caused and look forward to be of further service to you.
Kind Regards
King Pie Customer Care
*** - AT