1 reviews | Active since Aug 2017
Horrible service
So I went to a king pie in Carton centre for some pie it was early in the morning around 9 the king pie that is by Capitec branch, to get some pie's they were dry and had a lot of flour on top I am not sure that's how they are meant to be but it those pies had no taste and no filling, In the evening I returned to get get more pie and explain what I got in the morning I was just ignored by the lady there she spoke to another lady that were working together that I was complaining about the morning pie why did i not return them, I didn't answer her I just decided to leave, this is not the first time I got such bad service from those ladies they always have bad attitudes towards customers, they have no customer service, I love buying my pies from king pie but no those ladies make me hate the thought of ever buying a pie from king pie.
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee / factory / bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: Ref 21-01-97 Kind Regards
Customer Care Line King Pie - PS
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee / factory / bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: Ref 21-01-97 Kind Regards
Customer Care Line King Pie - PS
