1 reviews | Active since Mar 2017
Horrible Service!
<p>On Friday, 29/07/2017, my friend and I went to get pies. I ordered two pies for us and it amounted to R48! Because we were not ready to spend that much on pies (by the way we get two pies at Pie City for R34), I asked the lady if she can just give us 1 pie instead. Then she just starts shouting at me telling me she won't do that. I shouldn't come there if I am not sure what I want. And I asked if I was not allowed to change my mind! She was so rude calling me names! At first, I even laughed thinking I am being pranked! And it just escalated and it was a bad scene. Funny thing is if she had asked nicely that she can't because only her supervisor can cancel orders, I would have bought the pies anyway! But the fact that she was basically telling me ****, I took my money and left! It's safe to say I am never going back there!</p>
Good Day Ms R Dikotope
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-07-104 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
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Good Day Ms R Dikotope
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voicemail.
Please contact us on *** and quote Ref: 17-07-104 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
King Pie Customer Care
***
Good Day Ms R Dikotope
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-08-2.
Kind Regards
King Pie Customer Care
***
Good Day Ms R Dikotope
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 17-08-2.
Kind Regards
King Pie Customer Care
***