1 reviews | Active since Sept 2015
Expired goods
I went to buy a combo special of R 38 at the King Pie at Lakeside Mall today. The combo consisted of a fish burger pie, chips and a can of coke light. Firstly the pie was soggy and was heated in the microwave. Secondly the chips I received was not even half of the portion packet and it's advertised as a regular chips if I'm not mistaken. And when I was driving off to think about how expensive the special was I opened the can of coke light, had a couple of sips and it tasted funny. I checked the expiry date and it expired 18 June 2015, that was it. I didn't even bother to return to the outlet because I doubt anyone there will do something about it because just to mention. The staff open the greaseproof paper packets with there hands!!!!
We at King pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-10-6
Kind Regards
King Pie Customer Care
*** - AF
We at King pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-10-6
Kind Regards
King Pie Customer Care
*** - AF
