GM
Godfrey M

1 reviews | Active since Oct 2013

06 Oct 2015, 10:09

Excellent Customer Service

thank you Patricia for having assisted me in a split of a second,your store at Diepsloot, staff members could not redeem the code i received through an SMS.it took me an hour waiting there at the counter and sending me to go to other king pies.<br> However,my credit this week goes out to you at church street and Andries street 272 church street Pretoria CBD.you are always customer orientated,pay attention to details,keep focused<br> In the mornings your store wow! is so neat.your team spirit is so motivating to the team that you are working with indeed it reflects on your management style and the commitment you put to make sure KING PIE deliver to its customers promise.the general hygiene in the store and the food im impressed also with the conduct of your team members you guys are on top of your game,you keep time accurately by opening on time everyday.i wish i could say more that words could express.keep the king pie flag flying high and high more than we currently fly the \BOKKE"flag for the world cup.use the little opportunity given by king pie to shine in Pretoria<br> <br> not chaos we see here in one of your store in Diepsloot dont care attitude of staff members.<br> """

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Replies (1)
King Pie
King Pie's reply08 Oct 2015, 10:23
Official
Hello Godfrey198303,

Thank you for the positive feedback and for taking the time to bring to our attention your satisfaction with our service.

We are glad to hear that our staff/management has exceeded your expectations in ensuring that you have an unforgettable experience.

Your compliment will be forwarded to the relevant franchisee and his team for the necessary recognition.
Your ref - 15-10-4.

Kind Regards
King Pie Customer Care Line
*** - LS