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jaanenee N

1 reviews | Active since Feb 2014

17 Apr 2015, 14:59

employees who don't want customers

Just now I was on my lunch break went to king pie like most days. Asked for a fish burger pie I took 1 bite of the pie & it tasted rotten. Went back & told the cashier(the permenant 1 on duty today didn't get her name but it looked like she's training the other lady) she was extremely rude about didn't ask if I want a refund or another pie just threw the money on the counter & helped other customers then I said but I wanted another pie roughly grabbed the pie I wanted & left it on the counter as if she was feeding a dog. I took my money left the pie there & came back to work as I was too upset to even eat. The attitude was pathetic and other customers witnessed it. I'm a regular customer I should know if something doesn't taste right. Totally digusted. She should not work in a place she's frustrated in. She looks unhappy & takes her anger out on customers which is wrong

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Replies (1)
King Pie
King Pie's reply20 Apr 2015, 11:49
Official
Hello JAISHREEE,

We would like to thank you for informing us of your unfortunate experience with our product and the service received. Please accept our apology if this has caused you any inconvenience.

Your complaint has since been logged on Ref: 15-04-41 as discussed with our consultant and will be forwarded to the relevant franchise and the head office.

Kind Regards
King Pie Customer Care
*** - AF