MG
Marcus G
1 reviews | Active since Nov 2015
06 Nov 2015, 13:08
Dissatisfied customer
I went to King Pie ordered a supreme meal an extra chips and up sized my cool drink, when i received my chips there was no spices for my chips so i thought i will add some more sauce but there was more empty bottles than full one, mustard sauce in a perry perry bottle the whole surface was full of spices i had to clean myself with a serviette when i wanted to through away the serviette the dust bin was overflowing wen all the customers was out the two staff members started to chat and didn't even clean the counter nor the dust bin and or full up the sauce bottles.
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King Pie's replyOfficial
09 Nov 2015, 14:19Hello Marcus4291 ,
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-19.
Kind Regards
King Pie Customer Care Line
*** - LS
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-19.
Kind Regards
King Pie Customer Care Line
*** - LS
Best regards,
King Pie's reply09 Nov 2015, 14:19
Official
Hello Marcus4291 ,
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-19.
Kind Regards
King Pie Customer Care Line
*** - LS
We at King Pie Customer Care would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-19.
Kind Regards
King Pie Customer Care Line
*** - LS
Best regards,