KP
Karin P
1 reviews | Active since Jun 2020
30 Sept 2021, 15:03
Disgusted pies
King Pie at Mooirivier Mall are selling old pies which customers see when the days pies are put away then the next day placed back in the warmers.
I myself bought a pie and 3 ****tail pies today and to my utter disgust was hard and old. I could not drive back as i rushed in my lunchtime to get something to eat.
King Pie advertise beautiful fresh pies, but we as the consumer gets old pies. Im not happy at all
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King Pie's replyOfficial
01 Oct 2021, 15:56Good day
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-10-5 Kind Regards
Customer Care Line
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-10-5 Kind Regards
Customer Care Line
King Pie's reply01 Oct 2021, 15:56
Official
Good day
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-10-5 Kind Regards
Customer Care Line
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-10-5 Kind Regards
Customer Care Line