CM
Cindy M
1 reviews | Active since Dec 2013
28 Jan 2015, 14:33
Deeply disappointed in King Pie
On the 26th of Jan we went to King Pie George (Checkers centre)<br> <br> I have been craving their Steak&Cheese pies for a while now so we went to go buy 1 and 4 mini rolls , only to be disappointed with only pastry and no cheese and steak filling , not being someone who complains easily i at first though it would be best to leave it but decide to take it back. They replaced it with a different one and took down my details although the extra mile on the service went a long way i have to say i am still very disappointed in the product.<br> <br> I sincerely hope you will have a second look at the product to make sure it is of quality
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King Pie's replyOfficial
29 Jan 2015, 13:51Hello cindy@w,
Thank you for taking the time to inform us of your unfortunate experience and please accept our apology for any inconvenience caused.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-01-118 as discussed with our consultant.
Kind Regards
King Pie Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience and please accept our apology for any inconvenience caused.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-01-118 as discussed with our consultant.
Kind Regards
King Pie Customer Care
*** - AF
King Pie's reply29 Jan 2015, 13:51
Official
Hello cindy@w,
Thank you for taking the time to inform us of your unfortunate experience and please accept our apology for any inconvenience caused.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-01-118 as discussed with our consultant.
Kind Regards
King Pie Customer Care
*** - AF
Thank you for taking the time to inform us of your unfortunate experience and please accept our apology for any inconvenience caused.
Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.
Your Ref: 15-01-118 as discussed with our consultant.
Kind Regards
King Pie Customer Care
*** - AF