RA
Rushen A
1 reviews | Active since Nov 2022
26 Jul 2023, 09:29
Complaint of service
So disgusting and disappointing servic the lady I ordered from at canal walk king pie and to pick and pay... Takes my order go do something else without telling anyone my order I'm waiting for her to make it 10 min I ask where my large chips she argue with me that she didn't make it I ask the other lady can she please make it she refused to take my order because I'm dealing with the other lady... I left bought me something else return to ask for a manager there no manager I ask how can complain they turn there back and laugh I ask the ladies names they ignored me completely... I just want to say you got bad people servicing your company that bring down the reputation completely and she a perfect example.
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Replies (1)
King Pie's replyOfficial
27 Jul 2023, 08:48We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-07-111.
Kind Regards
King Pie Customer Care Line
King Pie Customer Care Line
King Pie's reply27 Jul 2023, 08:48
Official
We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-07-111.
Kind Regards
King Pie Customer Care Line
King Pie Customer Care Line