CE
Cameron E

1 reviews | Active since Dec 2014

10 Oct 2018, 11:37

Cheated - not value for money

Bought a Pie from the store in Zevenwacht Kuilsriver, it was the Double Filla Chicken and mushroom and the filling was not even double. I have had this many time before. The filling was the same as a normal pie, I know the economy is going south but for them to charge me more for a pie with double the filling and to give it to me with the filling of a normal pie is bad. Rather not sell the pie if you cannot uphold the standards of what you promise your customers.

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Replies (1)
King Pie
King Pie's reply10 Oct 2018, 17:07
Official

Good Day Mr C Engelbrecht

Thank you for taking the time to inform us of your unfortunate experience. It is only by receiving feedback like yours that we are able to improve our service and efficiency to our customers.

Your complaint has been forwarded to the relevant Franchisee for the necessary action. Be assured that all corrective measures have been taken to prevent a repeat of this incident.

We apologize for the inconvenience caused and look forward to be of further service to you.

Kind Regards

King Pie Customer Care

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