KL
Kevin L
1 reviews | Active since Nov 2009
07 Jul 2015, 09:33
Big screen advertising not honored
Not a big price difference, but the principle is important. King Pie in the new area of Menlyn advertises big and bold on their screen that samoosas are R7.00. However, when paying you pay R9.20, which is more than 30% increase. Guy on duty refuses to honor the price. Own view is that the customer should get the better price, since this is clearly an issue at King Pie.
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King Pie's replyOfficial
07 Jul 2015, 11:32Hello candohp,
Thank you for contacting King Pie Customer Care and bringing this matter to our attention. We would also like to apologize for any inconvenience caused as a result of this.
Your complaint has since been escalated to the relevant franchise and Head Office for their notice on Ref: 15-07-20 as discussed with our consultant.
Once again please accept our apology for any inconvenience caused.
Kind Regards
King Pie Customer Care
*** - AF
Thank you for contacting King Pie Customer Care and bringing this matter to our attention. We would also like to apologize for any inconvenience caused as a result of this.
Your complaint has since been escalated to the relevant franchise and Head Office for their notice on Ref: 15-07-20 as discussed with our consultant.
Once again please accept our apology for any inconvenience caused.
Kind Regards
King Pie Customer Care
*** - AF
King Pie's reply07 Jul 2015, 11:32
Official
Hello candohp,
Thank you for contacting King Pie Customer Care and bringing this matter to our attention. We would also like to apologize for any inconvenience caused as a result of this.
Your complaint has since been escalated to the relevant franchise and Head Office for their notice on Ref: 15-07-20 as discussed with our consultant.
Once again please accept our apology for any inconvenience caused.
Kind Regards
King Pie Customer Care
*** - AF
Thank you for contacting King Pie Customer Care and bringing this matter to our attention. We would also like to apologize for any inconvenience caused as a result of this.
Your complaint has since been escalated to the relevant franchise and Head Office for their notice on Ref: 15-07-20 as discussed with our consultant.
Once again please accept our apology for any inconvenience caused.
Kind Regards
King Pie Customer Care
*** - AF