KM
Kopano M
1 reviews | Active since Oct 2024
02 Oct 2024, 08:52
Bad service, Bad Attitude
I bought a Value meal at Soshanguve mall in Block AA at 08:22 today the 02/10/2024, i received a bad service, bad attitude and very poor hygiene. Firstly the ladies who were helping me they were not tidy, their uniforms were dirty. They dropped the container for chips on the floor then served me with it, and again the chips were dry and burnt so when i complained they said to me that i should take them then next time they will give me free chips, the pie was also burnt and cold
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King Pie's replyOfficial
08 Oct 2024, 10:08We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store & product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24-10-13. Kind Regards
King Pie Consumer Care Line.
King Pie Consumer Care Line.
King Pie's reply08 Oct 2024, 10:08
Official
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store & product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24-10-13. Kind Regards
King Pie Consumer Care Line.
King Pie Consumer Care Line.