1 reviews | Active since Aug 2023
Bad service
I am a regular customer at kingpie Fernadale on republic. In August the 29 I went to the shop and buy the R160 combo and I upsize it and then comes to the Total of R190 and more,I was told that the till is having problems but I can pay and leave my details of which I did leave my personal info including the number that I have registered for the loyality points for so when I went to the shopping centre I asked about my points as they did not move or increased and the pie that I get after buying things of that value amd I was told that It does not appear same time and it was done two days after of which it was the 31 of August, I kept my cool and gave them the benefit of the doubt. So I went there asking again and a cashier who helped me by the name of Samantha started to be aggressive with me and I asked her what is her problem cos I am asking about my money.I even told here that your attitude will affect kind pie review if you do not change and she told me that she does not care I should do whatever I want to do.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24-10-21. Kind Regards
King Pie Consumer Care Line.
However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24-10-21. Kind Regards
King Pie Consumer Care Line.