1 reviews | Active since Oct 2020
Bad Service
Yesterday I was at King Pie Spar 1 at Zevenwach Mall. The lady who was assisting was really good and friendly. After I paid and gave her my phone to punch in my vouchers for pies that I had to get , the other lady, Jaydene came and said “Nee dai sisi kan wag vir haar pies” she took my phone from the lady that was assisting me and she put the phone down I asked her to give back my phone. She assisted the person that came after me. After that requested for my phone I said now she wants my phone yet I was before the lady. She was very rude and said that that lady came before me that was not true I got there before the other customer. I told her that she should treat each customer the same way and all customers matters. She didn’t want to hear me out. She kept on saying “didn’t you pay already” I said it’s not about me paying it’s about finishing helping me with everything. Why should another customer get preference over me? She saw nothing wrong in what she was doing. I have been getting good service from other ladies there but she gave me the worst experience with her rudeness treating me as if I was less important.
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24-11-40. Kind Regards,
King Pie Consumer Care Line.
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 24-11-40. Kind Regards,
King Pie Consumer Care Line.
