CA
Candice A
1 reviews | Active since Sept 2016
26 Oct 2018, 10:53
Bad Experience
This morning I bought a chicken burger pie at the Shop in St. Peters Square in Observatory, Cape Town. When i bit into the pie, it was was dry, clearly wasn't fresh. Even the cheese and sauce was no where to be seen. it was the worse pie I've ever had and just this morning, i chose King Pie over Lady Bee...such a bad decision
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King Pie's replyOfficial
30 Oct 2018, 17:56Good Day Mrs C Alexander
We at King Pie would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-10-156.
Kind Regards
King Pie Customer Care
*** - AT
Best regards,
King Pie's reply30 Oct 2018, 17:56
Official
Good Day Mrs C Alexander
We at King Pie would like to extend our sincere apologies for the experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 18-10-156.
Kind Regards
King Pie Customer Care
*** - AT
Best regards,