JL
Jessica L
1 reviews | Active since Feb 2021
20 Sept 2023, 10:27
Bad - bad - bad food
We got a pie and chips from the ferndale on republic branch and it tasted absolutely terrible, I didn't even give my dogs a chip thats how bad the chips tasted. Usually its great but no no no
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King Pie's replyOfficial
20 Sept 2023, 15:50We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-09-46. Kind Regards
Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-09-46. Kind Regards
Customer Care Line
King Pie's reply20 Sept 2023, 15:50
Official
We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the product.
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-09-46. Kind Regards
Customer Care Line
However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 23-09-46. Kind Regards
Customer Care Line