MB
Marijke B

1 reviews | Active since Sept 2014

11 Jul 2018, 12:00

Aweful food and service

I bought 3 pies at the fairbridge mall branch. They were aweful. Old. No meat. Just terrible. I complained and still have not heard from the manager. This happens 2/7/2018. I was told a few times he will contact me and that's as far as it goes. Their pies and service SUCKS......

0
Replies (1)
King Pie
King Pie's reply11 Jul 2018, 19:52
Official

Good Day Ms M Bartlett

We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.

Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.

Your reference as discussed with our consultant: 18-07-39.

Kind Regards

King Pie Customer Care

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