MN
Mndeni N

1 reviews | Active since Aug 2012

28 Feb 2024, 17:15

****** and have to beg for a response

I have not received a response for my complaints with client notification #1695 and #1696.

0
Replies (3)
King Pie
King Pie's reply29 Feb 2024, 08:37
Official
Good Day 

Thank you for bringing this matter to our attention.

We apologize for any inconvenience caused as a result of this. 

Kindly note that we have attempted to contact you, but the number provided diverts to voicemail. 

Please contact us at *** and quote Ref: 24-02-82 for the enquiry to be completed and escalated. 

A consultant is waiting to take your call. 

Kind Regards 
King Pie Customer Care Line
MN
Mndeni N's update29 Feb 2024, 09:20
Reviewer Update
Good morning

I did see your call, I was in a meeting.

The number you have provided has been blocked out and I am unable to call it.

Please call me back.
King Pie
King Pie's reply29 Feb 2024, 11:13
Official
Good Day 

We at the King Pie Customer Care Line would like to extend our sincere apologies for the unfitting experience you had with the store / product. 

However, we also thank you for taking the time to inform us of your recent experience.  Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 24-02-82.  Kind Regards
King Pie Customer Care Line