KK
Kanya K
1 reviews | Active since Sept 2015
17 Sept 2021, 11:05
Almost activated my allergies with the wrong order
I ordered a pie via the Mr Delivery app and the wrong order came through. I bit into it when I realized it was the wrong order. I cannot eat it as I don’t know if it has contents that I’m allergic to. I wasted my money and it is an inconvenience.
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King Pie's replyOfficial
21 Sept 2021, 10:21Good day
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the service. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-09-139 Kind Regards
Customer Care Line
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the service. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-09-139 Kind Regards
Customer Care Line
King Pie's reply21 Sept 2021, 10:21
Official
Good day
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the service. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-09-139 Kind Regards
Customer Care Line
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the service. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future. Your reference as discussed with our consultant: 21-09-139 Kind Regards
Customer Care Line