JS
Jaco S
1 reviews | Active since Aug 2011
02 Nov 2015, 13:21
Acknowledge Clients
While standing in your branch, 2 employees behind the counter and 1 in front of the counter failed to acknowledge me standing there waiting to order. There were no other customers in the branch thus no excuse for not helping me. When I finally asked to be helped I was given a look to suggest that I am now interupting the girl behind the counter. Caused me to walk out without purchasing anything. Really poor attitude from the staff.
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King Pie's replyOfficial
03 Nov 2015, 16:18Hello Jaco84,
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-4.
Kind Regards
King Pie Customer Care
*** - LS
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-4.
Kind Regards
King Pie Customer Care
*** - LS
Best regards,
King Pie's reply03 Nov 2015, 16:18
Official
Hello Jaco84,
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-4.
Kind Regards
King Pie Customer Care
*** - LS
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 15-11-4.
Kind Regards
King Pie Customer Care
*** - LS
Best regards,