CR
Corne R
1 reviews | Active since Oct 2021
08 Oct 2021, 21:05
Stay clear!!
Absolute pathetic service. My fiber line when down 28/09/2021 and 11 days later no clear indication on when service will be restored. Initial updates were inaccurate and empty promises. Now we are not receiving any updates at all. I doubt that the service will be resolved at all, yet we have to pay the full monthly fee.
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Kiklo's replyOfficial
11 Oct 2021, 13:26Hi Corne.
Kindly confirm that you reside at 44 Coach Road, Sun Valley?
We apologise for the inconvenience that this outage has caused - it is the first of its type and has caused huge disruption across the network.
The FNO has had teams onsite working to resolve the issue but the break has proven to be far bigger than we could ever have anticipated. A new link is required and they are currently in the process of building it.
SMS's are being sent multiple times a day to all account holders. If you'd like to be added to the list, kindly contact us on ***8 or Whatsapp your details to *** and we'll load your number so you get the messaged too.
Kindly confirm that you reside at 44 Coach Road, Sun Valley?
We apologise for the inconvenience that this outage has caused - it is the first of its type and has caused huge disruption across the network.
The FNO has had teams onsite working to resolve the issue but the break has proven to be far bigger than we could ever have anticipated. A new link is required and they are currently in the process of building it.
SMS's are being sent multiple times a day to all account holders. If you'd like to be added to the list, kindly contact us on ***8 or Whatsapp your details to *** and we'll load your number so you get the messaged too.
Kiklo's reply11 Oct 2021, 13:26
Official
Hi Corne.
Kindly confirm that you reside at 44 Coach Road, Sun Valley?
We apologise for the inconvenience that this outage has caused - it is the first of its type and has caused huge disruption across the network.
The FNO has had teams onsite working to resolve the issue but the break has proven to be far bigger than we could ever have anticipated. A new link is required and they are currently in the process of building it.
SMS's are being sent multiple times a day to all account holders. If you'd like to be added to the list, kindly contact us on ***8 or Whatsapp your details to *** and we'll load your number so you get the messaged too.
Kindly confirm that you reside at 44 Coach Road, Sun Valley?
We apologise for the inconvenience that this outage has caused - it is the first of its type and has caused huge disruption across the network.
The FNO has had teams onsite working to resolve the issue but the break has proven to be far bigger than we could ever have anticipated. A new link is required and they are currently in the process of building it.
SMS's are being sent multiple times a day to all account holders. If you'd like to be added to the list, kindly contact us on ***8 or Whatsapp your details to *** and we'll load your number so you get the messaged too.