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Emmanuel T

1 reviews | Active since Oct 2015

11 Feb 2020, 16:09

Rude accounts team and no customer service

Rude account team. They suspend your account without consultation. They double debit your account without asking your permission. Linda and Sonia very rude, taking up a fibre account with them will just add stress to your account. If you miss a debit they will ask you to pay, and send proof of payment. You will pay and send POP, they will still suspend.

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Replies (1)
Kiklo
Kiklo's reply21 Apr 2021, 20:51
Official
Hi Emmanuel. We are sorry to hear about your frustration. Kindly note that all services are paid for monthly in advance.