SM
Simangele M

1 reviews | Active since Oct 2020

07 Oct 2020, 07:59

BAD SERVICE

These guys are ridiculous. Its been over a year now and still no effort in resolving my query.

My router was installed in the kitchen right next to my stove. This makes cooking a mission, with steam and splatters everywhere.

I have called and emailed a million times, still no assistance from them. All they do is threaten to cut my services if I dont pay.

0
Replies (1)
Kiklo
Kiklo's reply21 Apr 2021, 20:45
Official
Hi Simangele. We are sorry to hear about the poor location of your router. Unfortunately, Kiklo is a reseller and cannot relocate the termination point and is therefore communicating with the FNO to try to assist in finding a resolution that suits both parties.