Bad Workmanship and ethics

Just need to share my experience at Kia Silver Lakes on Saturday when we took my wife's vehicle in for a service.The level of workmanship was pathetic to say the least,and then to blame it on Covid-19 is no excuse for the manner in which the vehicle was released after the service.If one is not capable of providing a proper service to patrons then don't provide a service at all. After all it was not a favor, these services we pay for and expect the best when it comes to delivering that service to clients. Engine oil was spilt over the engine when new oil ws put in and wasnt even cleaned. Vehicle released with filthy/not even cleaned engine, battery corrosion left as is. Vehicle not cleaned as norm when servicing,and then stating they shortstaffed due to Corona. I don't accept that as an excuse, as well as stating engines don't get cleaned/washed for fear of damaging electrical components. I have cleaned many an engine in my time and never have I encountered any water damage problems as there are precautionary measure in place to prevent such. Utter lame excuses if you ask me.