KIA RANDBURG Terrible Service- DO NOT TAKE YOUR CAR TO KIA randburg i have been without my car for 3months!!!

WOW!!!! every review about KIA Randburg is extremely alarming. I posted about a month ago on the 19th of July 2024 about how i was made to believe that my car's repairs were done, It actually took me calling them on the very day to confirm collection and the consultant by the name of Nkosingiphile decided to tell me "there's an additional repair that needs to be done" expensive obviously but what really angered me is that she waited an entire month with the car just sitting there, no communication until i initiated it. The most terrible service out of all the KIA's i have been to. Managers don't care, they support that behavior, I would go as far as saying this is intentional bad customer service. fast forward to me requiring more time to gather the fees that i was expected to pay last minute, the car was still with them. I as a customer informed the consultant that i would pay the full amount on this day. all is confirmed, again I am the one almost begging for them to communicate. Payment as agreed from my front was made, the same consultant says to me that I will have to wait an additional 21days!!! 21days people! I call her again, she tells me the mechanics dont have stock and it takes a while, I then phone again because 3months without a car is madness. She then changes her tune to say, oh IF you make the payment today I will make the order and the parts will be delivered tomorrow. I am obviously confused by this and shattered! so much inconsistencies in their communication! she then tells me i will get my car latest Saturday! this is someone who has changed her story multiple times to a customer. KIA RANDBURG does not want customers, they have no respect whatsoever. I will be taking all the emails and submitting them to their complaints division, I am not resting until this Kia randburg is exposed. I was lucky to take pictures of my mileage so i can compare how long its been driven. Its simply reckless how they treat us with their irritable consultant. KIA will be hearing from me across all social media, this Kia randburg will learn to treat customers respectfully and properly. we are paying you for the service why treat me like its not my car?? I actually contacted the consultant a week ago because i had received an email from KIA saying I have missed my annual Service, mind you people, I brought that car in for a leak repair and a SERVICE. she tells me the car is serviced but how can i trust any of them. if are reading this, please go to KIA fourways. Kia Randburg doesnt care for your car and they need to be exposed. SO dont go to KIA randburg, there are many other KIA dealerships professional and whom you dont have to beg to communicate any developments on your car, Kia Randburg expects you to just smell it or figure it out yourself and then of course PAY for a terrible service. I will not stop exposing them