KIA Northcliff ******** me in broad daylight

Wow, where do I start?

As a young South African women, we are almost ALWAYS constantly exposed to atrocities from service providers. This one is may just be the worst of all time.

I purchased a brand new vehicle (KIA Rio - Tec - 2019 - 5 door) end of August 2019 and traded in my 2014 Hyundai i10. 3 weeks later my traded in vehicle that was financed by Wesbank is still not paid (it was owing R62 000). This means this upcoming pay day I will be debited by Wesbank for a car I no longer have and for the brand new car financed by Standard Bank.

A gentleman by the name of William called me the other day to let me know that the car has not been settled after 3 weeks because it will apparently cost them R 10 000 more to fix my car before it can be resold which apparently now 'looks' like it has been in an accident of some sort before and aircon is not fully operational. I have never been in an accident before and when I dropped the car off I was in a car that had aircon on, enough to cool me off on a hot day like the 28th when I was going to take the new car. Wow, so it took them 3 weeks to discover this after their salespeople have been driving my car on the road. Interesting...

I am actually very disappointed and I want you to know that I will fight you for this if I get two debit orders this month.