NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About KIA Northcliff
How is KIA Northcliff rated on Hellopeter?
Hellopeter has tracked KIA Northcliff across 48 reviews. KIA Northcliff hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used KIA Northcliff? Write a review to help others decide.
Recent reviews (5)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
Worst Car Buying Experience, Poor service, poor communication, and no accountability.
I bought a car from Kia Northcliff, and it broke down within a month. Months later, I'm still paying for a vehicle I don't have, with no proper resolution. To make matters worse, the salesperson Zola ignored my calls and messages, made false promises, and showed a complete lack of professionalism and customer care and disrespectful. This experience has been frustrating, stressful, and disappointing. I would strongly advise potential buyers to avoid dealing with Zola (Salesman) and to think twice before purchasing from Kia Northcliff.
1 reviews | Active since Jul 2026
Worst Car Buying Experience, Poor service, poor communication, and no accountability.
I bought a car from Kia Northcliff, and it broke down within a month. Months later, I'm still paying for a vehicle I don't have, with no proper resolution. To make matters worse, the salesperson Zola ignored my calls and messages, made false promises, and showed a complete lack of professionalism and customer care and disrespectful. This experience has been frustrating, stressful, and disappointing. I would strongly advise potential buyers to avoid dealing with Zola (Salesman) and to think twice before purchasing from Kia Northcliff.
1 reviews | Active since Mar 2026
Licensing refund
I got a car from here in march, my vehicle registration took a month to come, i did the disk and plates myself, since i have sent the receipt for refund, everyday i am told the payment will be done, how long does a payment take?? When has a payment taken a whole week? I am no longer being rep****, i call in they still forward me to the same person who doesn’t respond me anymore, what kind of service is this? I am now thinking of calling in and asking for the dealer principal, is s/he aware of the service we are getting?? The salesperson i am dealing with is Roshik, is it only about the sales? Meeting targets? After that clients are discarded?? What are chances of coming back in such cases? I’m really disappointed and i will follow up with this even if it has to go to small claims court or MIOSA, i’m not letting this go!!!
1 reviews | Active since Mar 2026
Licensing refund
I got a car from here in march, my vehicle registration took a month to come, i did the disk and plates myself, since i have sent the receipt for refund, everyday i am told the payment will be done, how long does a payment take?? When has a payment taken a whole week? I am no longer being rep****, i call in they still forward me to the same person who doesn’t respond me anymore, what kind of service is this? I am now thinking of calling in and asking for the dealer principal, is s/he aware of the service we are getting?? The salesperson i am dealing with is Roshik, is it only about the sales? Meeting targets? After that clients are discarded?? What are chances of coming back in such cases? I’m really disappointed and i will follow up with this even if it has to go to small claims court or MIOSA, i’m not letting this go!!!
1 reviews | Active since Jul 2015
Great service!
From the moment I walked on to the sales floor, I was greeted by Wayne and felt welcome. I told him I was there to look at the new Kia Picanto with trade in of y old Picanto. Wayne helped me straight away by getting me book value on the dot for my Picanto and went a step thither, breaking down coats on the new Picanto, with what I expected to get for my Picanto, and with what I am now getting if I should buy the Sonet. Taking in to account my monthly spend limit it was clear I could afford it now and got a beautiful, band new car, Wayne managed to work with his team to get this done in inly a few hours. Thanks Wayne and the team at Kia Northcliff!
1 reviews | Active since Jul 2015
Great service!
From the moment I walked on to the sales floor, I was greeted by Wayne and felt welcome. I told him I was there to look at the new Kia Picanto with trade in of y old Picanto. Wayne helped me straight away by getting me book value on the dot for my Picanto and went a step thither, breaking down coats on the new Picanto, with what I expected to get for my Picanto, and with what I am now getting if I should buy the Sonet. Taking in to account my monthly spend limit it was clear I could afford it now and got a beautiful, band new car, Wayne managed to work with his team to get this done in inly a few hours. Thanks Wayne and the team at Kia Northcliff!
1 reviews | Active since Aug 2021
Kia Northcliff
To say I’m disappointed with Kia Northcliff would be an understatement. I’ve always loved Kia vehicles and was genuinely excited to purchase a new car under my own name—but this experience has completely *****ed that excitement. I would strongly recommend visiting any other Kia dealership, as I’ve had far better experiences elsewhere. How does a dealership make errors with an engine and VIN number, then pressure clients and finance houses because of delays caused by their own processes, just to meet monthly quotas? To make matters worse, I received a call a month later informing me there were still issues. The level of service, customer care, and overall professionalism at Kia Northcliff has been shocking. If you want to avoid frustration and disappointment, steer clear of this dealership. Either go to another Kia branch or, better yet, consider a different brand entirely—I would never purchase a vehicle from Kia Northcliff again.
1 reviews | Active since Aug 2021
Kia Northcliff
To say I’m disappointed with Kia Northcliff would be an understatement. I’ve always loved Kia vehicles and was genuinely excited to purchase a new car under my own name—but this experience has completely *****ed that excitement. I would strongly recommend visiting any other Kia dealership, as I’ve had far better experiences elsewhere. How does a dealership make errors with an engine and VIN number, then pressure clients and finance houses because of delays caused by their own processes, just to meet monthly quotas? To make matters worse, I received a call a month later informing me there were still issues. The level of service, customer care, and overall professionalism at Kia Northcliff has been shocking. If you want to avoid frustration and disappointment, steer clear of this dealership. Either go to another Kia branch or, better yet, consider a different brand entirely—I would never purchase a vehicle from Kia Northcliff again.
1 reviews | Active since May 2022
Standards have dropped drastically.
This Kia used to be the best at one point. All our needs were catered to with a smile but recently the pits. The new lady called Rendani is clueless and clearly uninterested in helping the customers. For some reason every time I get transferred to Ryan the phone hangs up. I don’t know what happened to this Kia but clearly the standards have dropped.
1 reviews | Active since May 2022
Standards have dropped drastically.
This Kia used to be the best at one point. All our needs were catered to with a smile but recently the pits. The new lady called Rendani is clueless and clearly uninterested in helping the customers. For some reason every time I get transferred to Ryan the phone hangs up. I don’t know what happened to this Kia but clearly the standards have dropped.