Disappointing service from Jonathan McLean

I recently visited Kia and was extremely disappointed with the service I received from Jonathan McLean. He seemed to have no time for me, was unfriendly, and unwilling to assist. As a result, I had to approach the Renault manager for help.

A big thank you to Gavin from Kia, who took the time to check my car and assist me. His professionalism made a huge difference, and I truly appreciate it. I’d also like to thank Renault management for stepping in and helping me.

Jonathan McLean needs to improve his customer service skills. His attitude and lack of assistance were unacceptable, and I strongly suggest that he undergo further training to address these issues.