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esmestrauss E
1 reviews | Active since Dec 2016
08 Nov 2024, 11:46
Khumalo Masondo Attorneys
Ekurhuleni allegedly handed me over for rates and taxes on a brand new property without informing me of any account outstanding. I immediately responded, got a statement and start paying the outstanding amount monthly. Now I am constantly harassed by Khumalo Masondo Attorneys with all sorts of threats, without paying attention to emails sent either from me or my lawyer. I will be blacklisted because of this. When I reconciled my accounts since November 2023 I picked up an error on the account which was not brought under the attention of their client, Ekurhuleni. They provide me with different banking details, wrong reference and just keep on saying I am in arrears which I am not.
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Khumalo Masondo Attorneys Inc's replyOfficial
26 Nov 2024, 11:13Dear Esme S
Thank you for sharing your feedback. We’re sorry to hear about your experience and want to assure you that this is not the standard we strive for. Your comments are very important to us, and we take them seriously.
To better understand the situation and work toward a resolution, we would appreciate the opportunity to discuss this further. Please feel free to reach out to us directly at *** or email *** so we can make things right.
We value your input as it helps us improve, and we hope to have the chance to serve you better in the future.
Sincerely,
Phariri John Mako
Khumalo Masondo Attorneys
Thank you for sharing your feedback. We’re sorry to hear about your experience and want to assure you that this is not the standard we strive for. Your comments are very important to us, and we take them seriously.
To better understand the situation and work toward a resolution, we would appreciate the opportunity to discuss this further. Please feel free to reach out to us directly at *** or email *** so we can make things right.
We value your input as it helps us improve, and we hope to have the chance to serve you better in the future.
Sincerely,
Phariri John Mako
Khumalo Masondo Attorneys
Khumalo Masondo Attorneys Inc's reply26 Nov 2024, 11:13
Official
Dear Esme S
Thank you for sharing your feedback. We’re sorry to hear about your experience and want to assure you that this is not the standard we strive for. Your comments are very important to us, and we take them seriously.
To better understand the situation and work toward a resolution, we would appreciate the opportunity to discuss this further. Please feel free to reach out to us directly at *** or email *** so we can make things right.
We value your input as it helps us improve, and we hope to have the chance to serve you better in the future.
Sincerely,
Phariri John Mako
Khumalo Masondo Attorneys
Thank you for sharing your feedback. We’re sorry to hear about your experience and want to assure you that this is not the standard we strive for. Your comments are very important to us, and we take them seriously.
To better understand the situation and work toward a resolution, we would appreciate the opportunity to discuss this further. Please feel free to reach out to us directly at *** or email *** so we can make things right.
We value your input as it helps us improve, and we hope to have the chance to serve you better in the future.
Sincerely,
Phariri John Mako
Khumalo Masondo Attorneys