TM
Thabang M
1 reviews | Active since Jan 2021
22 Mar 2026, 21:02
0 rate!!! Bad Experience
Bad experience from one of the agent, I called in on Friday ( 20-03-2026 ) 15:38 the agent was talking to me as if we friends, instead of addressing me politely, he ended up saying, why don`t you pay `Niyahlupha` . that`s inappropriate for someone who is dealing with clients, he needs to be taught customer etiquette, that ****ed me off!!!!
Helpful (0)
Replies (1)0
Replies (1)
Khumalo Masondo Attorneys Inc's replyOfficial
04 Jun 2026, 15:36Dear Thabang
Thank you for your feedback. We take all client concerns seriously and regret that your experience did not meet your expectations.Our intention is always to communicate professionally and provide our clients with the information they require regarding their accounts.
We appreciate the opportunity to investigate this matter further and address your concerns directly. Please note that one of our consultant will contact you shortly to verify the status of your account and ensure that all relevant information is provided to you promptly.
We remain committed to resolving matters professionally and assisting our clients in a fair, transparent, and efficient manner.
We trust that you will find the above in order.
Thank you for your feedback. We take all client concerns seriously and regret that your experience did not meet your expectations.Our intention is always to communicate professionally and provide our clients with the information they require regarding their accounts.
We appreciate the opportunity to investigate this matter further and address your concerns directly. Please note that one of our consultant will contact you shortly to verify the status of your account and ensure that all relevant information is provided to you promptly.
We remain committed to resolving matters professionally and assisting our clients in a fair, transparent, and efficient manner.
We trust that you will find the above in order.
Khumalo Masondo Attorneys Inc's reply04 Jun 2026, 15:36
Official
Dear Thabang
Thank you for your feedback. We take all client concerns seriously and regret that your experience did not meet your expectations.Our intention is always to communicate professionally and provide our clients with the information they require regarding their accounts.
We appreciate the opportunity to investigate this matter further and address your concerns directly. Please note that one of our consultant will contact you shortly to verify the status of your account and ensure that all relevant information is provided to you promptly.
We remain committed to resolving matters professionally and assisting our clients in a fair, transparent, and efficient manner.
We trust that you will find the above in order.
Thank you for your feedback. We take all client concerns seriously and regret that your experience did not meet your expectations.Our intention is always to communicate professionally and provide our clients with the information they require regarding their accounts.
We appreciate the opportunity to investigate this matter further and address your concerns directly. Please note that one of our consultant will contact you shortly to verify the status of your account and ensure that all relevant information is provided to you promptly.
We remain committed to resolving matters professionally and assisting our clients in a fair, transparent, and efficient manner.
We trust that you will find the above in order.