1 reviews | Active since Mar 2015
Debit Order - *****
<p>How they got my Bank Account Number beats me. I have never heard of this company and all of sudden i had a stop order of R129.99 for two consecutive Months. The cannot seem to be able to return my money back to the account.</p> <p> </p> <p>exactly what is my money being paying for and do we have a contract signed or any recording approving of this?</p>
Dear Sir
We acknowledge receipt or your complaint and will investigate this complaint as a matter of urgency.
Kind Regards,
Lize Kotze
Legal and Compliance Advisor: KGA Life
***
Dear Sir
We acknowledge receipt or your complaint and will investigate this complaint as a matter of urgency.
Kind Regards,
Lize Kotze
Legal and Compliance Advisor: KGA Life
***
Dear Sir
According to our member list there are 12 members with the name Tsholofelo registered on our system. Given the limited details provided by you we are unable to ascertain which of the profiles relate to you.
Please provide us with your id number and bank details for further investigation of this matter.
Kind Regards,
LizeKotze
Dear Sir
According to our member list there are 12 members with the name Tsholofelo registered on our system. Given the limited details provided by you we are unable to ascertain which of the profiles relate to you.
Please provide us with your id number and bank details for further investigation of this matter.
Kind Regards,
LizeKotze
My Name ia Tsholofelo Dire
Account is Staandard Bank 13 560 264 5
Reference i normelly get on the sms when i see my money is being deducted is KGAFUNERALGALXCS5382 008SN
I can't give a policy number cause i dont even know it myself since i didn't sign up for this.
My Name ia Tsholofelo Dire
Account is Staandard Bank 13 560 264 5
Reference i normelly get on the sms when i see my money is being deducted is KGAFUNERALGALXCS5382 008SN
I can't give a policy number cause i dont even know it myself since i didn't sign up for this.
Thank you for the response.
Would you please also provide your id number. We save member data in terms of their ID numbers.
Kind Regards,
LizeKotze
Thank you for the response.
Would you please also provide your id number. We save member data in terms of their ID numbers.
Kind Regards,
LizeKotze
840 ********** 08 9
840 ********** 08 9
Dear Sir
Thanks for you quick response.
I will provide feedback at soonest.
Regards,
LizeKotze
Dear Sir
Thanks for you quick response.
I will provide feedback at soonest.
Regards,
LizeKotze
Dear Sir
Kindly send me an email to *** and provide me with your personal email address, alternatively phone our compliance department on *** and ask to speak to Carien Erasmus who will assist you.
We will forward further correspondence directly to your personal email address in order to protect your personal information contained in such correspondence.
Regards,
Lize Kotze
Legal and Compliance Advisor
Dear Sir
Kindly send me an email to *** and provide me with your personal email address, alternatively phone our compliance department on *** and ask to speak to Carien Erasmus who will assist you.
We will forward further correspondence directly to your personal email address in order to protect your personal information contained in such correspondence.
Regards,
Lize Kotze
Legal and Compliance Advisor
This matter has been resolved and the complainant has been refunded. The complainant confirmed after listening to the voice recording on our records of the sale that this was an identity ***** case.
Lize Kotze
Legal and Compliance Advisor.
This matter has been resolved and the complainant has been refunded. The complainant confirmed after listening to the voice recording on our records of the sale that this was an identity ***** case.
Lize Kotze
Legal and Compliance Advisor.
Thank you so much to Lize Kotze....
Thank you so much to Lize Kotze....