

KFC Mitchells Plain Westridge
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2020
I’ve never experienced such bad service. And they also took my money and refused to give me a refund however my order was short. The cashier looked me straight in the face and said we don’t have I know your face come back to get your stuff another time. Is that not theft? I am absolutely disgusted and not even customer care is willing to assist.
1 reviews | Active since Sept 2020
I’ve never experienced such bad service. And they also took my money and refused to give me a refund however my order was short. The cashier looked me straight in the face and said we don’t have I know your face come back to get your stuff another time. Is that not theft? I am absolutely disgusted and not even customer care is willing to assist.
1 reviews | Active since Jun 2024
I've had it with this KFC . I Have failed more than 1 complaints, been to the store myself 4 times now spoken to 2 different managers we kept on saying they will call be back for my own money they owe me on a delivery order they canceled due to not having a driver and Mind you everytime I go to the branch I still support with another purchase after the horrible service treatment I've been getting since December 3rd. I will no longer be driving after my own money and continue to support KFC!!!!
1 reviews | Active since Jun 2024
I've had it with this KFC . I Have failed more than 1 complaints, been to the store myself 4 times now spoken to 2 different managers we kept on saying they will call be back for my own money they owe me on a delivery order they canceled due to not having a driver and Mind you everytime I go to the branch I still support with another purchase after the horrible service treatment I've been getting since December 3rd. I will no longer be driving after my own money and continue to support KFC!!!!
1 reviews | Active since Aug 2020
If this app had a zero star that's what I would of chosen, they have extremely bad service...there card machines stay out of service there drive through is always closed they are always short staff...I just ordered a 10piece family treat I waited 1 hour for only to get home to find 5 wings in the bucket with 5 pieces of dry chicken...they are pathetic ans seriously need to upgrade there service
1 reviews | Active since Aug 2020
If this app had a zero star that's what I would of chosen, they have extremely bad service...there card machines stay out of service there drive through is always closed they are always short staff...I just ordered a 10piece family treat I waited 1 hour for only to get home to find 5 wings in the bucket with 5 pieces of dry chicken...they are pathetic ans seriously need to upgrade there service
1 reviews | Active since Jun 2024
Horrible service both online and in store!!! I am extremely disappointed on the 29th of November I placed an app order for delivery around 12pm in the afternoon. An hour after I placed the order the store calls to say that the order has to be canceled as they are not able to get a driver now mind you this is an hour after I've placed an order that this is communicated to me. I then said ok it was said that my refund would be in my account with in 72 hours. On the 3rd I had yet still to receive my refund I went into to the store to buy something then asked to see the manager showed him my communication and he said I should send a WhatsApp I did and no response. Even at the store they got my current order wrong and I told them that I am very fond of that brach but now it's disappointing first my non delivery and now no refund and now they didn't give me my full order of food that I have ordered and to get home and the thighs weren't fully cooked.
1 reviews | Active since Jun 2024
Horrible service both online and in store!!! I am extremely disappointed on the 29th of November I placed an app order for delivery around 12pm in the afternoon. An hour after I placed the order the store calls to say that the order has to be canceled as they are not able to get a driver now mind you this is an hour after I've placed an order that this is communicated to me. I then said ok it was said that my refund would be in my account with in 72 hours. On the 3rd I had yet still to receive my refund I went into to the store to buy something then asked to see the manager showed him my communication and he said I should send a WhatsApp I did and no response. Even at the store they got my current order wrong and I told them that I am very fond of that brach but now it's disappointing first my non delivery and now no refund and now they didn't give me my full order of food that I have ordered and to get home and the thighs weren't fully cooked.
Hellopeter has tracked KFC Mitchells Plain Westridge across 7 reviews. KFC Mitchells Plain Westridge hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used KFC Mitchells Plain Westridge? Write a review to help others decide.