KFC Thorntree Plaza
Unclaimed Business
|1|5 Reviews (last 12 months)|This business does not respond to reviews
KFC Thorntree Plaza
Unclaimed Business
|1
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCN
Cloupas N
1 reviews | Active since Jan 2022
25 Jul 2026, 19:33
Bad system service
Kfc Thornview plaza is just a nightmare,the employees are trying by all means to get the job done,the problem is the system it's no longer works properly it will show on the screen that you have placed an order,then boom it show come get the order yet the order is not ready, people will fight thinking some people are jumping the que please fix this nightmare of a system because we end up looking like fools because of this stupid systems,on the other hand the self service is out of 🧾 paper.👎👎👎👎👎👎👎👎👎
Helpful (0)
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Cloupas N
1 reviews | Active since Jan 2022
25 Jul 2026, 19:33
Bad system service
Kfc Thornview plaza is just a nightmare,the employees are trying by all means to get the job done,the problem is the system it's no longer works properly it will show on the screen that you have placed an order,then boom it show come get the order yet the order is not ready, people will fight thinking some people are jumping the que please fix this nightmare of a system because we end up looking like fools because of this stupid systems,on the other hand the self service is out of 🧾 paper.👎👎👎👎👎👎👎👎👎
0
Replies (0)IM
Itebogeng M
1 reviews | Active since Dec 2024
11 Jun 2026, 18:02
KFC thorntree plaza 🚮
This Kfc is the worst they take customers for granted and you never get value for mor money, always I have to complain when you ordered something mxm🚮 Bought zinger wings and only got small winglets without mixing and balancing with bigger once... Mxm this is disgusting mxm
Helpful (0)
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Itebogeng M
1 reviews | Active since Dec 2024
11 Jun 2026, 18:02
KFC thorntree plaza 🚮
This Kfc is the worst they take customers for granted and you never get value for mor money, always I have to complain when you ordered something mxm🚮 Bought zinger wings and only got small winglets without mixing and balancing with bigger once... Mxm this is disgusting mxm
0
Replies (0)NN
Nkosinathi N
1 reviews | Active since Sept 2022
2 Jun 2026, 16:59
Horrible Service
Shocking service I had this afternoon, I came in to order 5 piece and 5 wings, and all I requested was that my woman (who is pregnant) only takes thighs and breast, shockingly the lady assisting me, looked at me in the eyes with a rude attitude to say, that's not allowed, and she won't be helping me with such a request. I tried to explain that I normally come order the meat Andi always request for breast and thigh with no hassles previously, she still insisted to refuse to adhere to my request. I wanted to cancel the whole order, but as my wife was craving thighs n breast, I decided to keep quiet and walk away. as I was taking a picture of the invoice, because I was definitely going to escalate this matter. a manager came to me and assisted, she manage to change my pieces to what I initially requested, I really appreciate her help. but I'm really not happy with level of service I received from the lady who assisted me prior. as an expert in customer service, who trains many professionals on exceeding customer expectations, I was highly dissapointed with level of service. I don't want anything to do with KFC going forward, all I'm asking, please do better to the next customer who will be visiting your store.
Helpful (0)
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Nkosinathi N
1 reviews | Active since Sept 2022
2 Jun 2026, 16:59
Horrible Service
Shocking service I had this afternoon, I came in to order 5 piece and 5 wings, and all I requested was that my woman (who is pregnant) only takes thighs and breast, shockingly the lady assisting me, looked at me in the eyes with a rude attitude to say, that's not allowed, and she won't be helping me with such a request. I tried to explain that I normally come order the meat Andi always request for breast and thigh with no hassles previously, she still insisted to refuse to adhere to my request. I wanted to cancel the whole order, but as my wife was craving thighs n breast, I decided to keep quiet and walk away. as I was taking a picture of the invoice, because I was definitely going to escalate this matter. a manager came to me and assisted, she manage to change my pieces to what I initially requested, I really appreciate her help. but I'm really not happy with level of service I received from the lady who assisted me prior. as an expert in customer service, who trains many professionals on exceeding customer expectations, I was highly dissapointed with level of service. I don't want anything to do with KFC going forward, all I'm asking, please do better to the next customer who will be visiting your store.
0
Replies (0)DM
RM
Rovelyne M
1 reviews | Active since Aug 2018
30 Oct 2025, 19:27
Not impressed
I ordered large chips, colonel burger, classic twister and snack burger chips. I was not happy with my order at all😓.
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Rovelyne M
1 reviews | Active since Aug 2018
30 Oct 2025, 19:27
Not impressed
I ordered large chips, colonel burger, classic twister and snack burger chips. I was not happy with my order at all😓.
0
Replies (0)