KFC Ruimsig
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
KFC Ruimsig
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.3|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMVDL
Martonique Van Der Linde
1 reviews | Active since Jul 2022
12 May 2026, 12:08
Horrible Service at KFC Featherbrook village
Horrible customer service at this KFC branch . Diana - if that’s even her real name claims that KF C doesn’t dunk chicken even at an extra charge . When I asked on multiple occasions if they can do it at an extra charge she looked at me blankly and completely disinterested. I explained that I get this request fulfilled at all other KFC branches and pay extra for it . Diana (manager) and Koketso and 3rd server continued to talk in vernacular in my presence about me . I requested their full names because I’ll be lodging a complaint . I requested the branch managers contact details . Diana was reluctant and I told her I’ll be posting a complaint and contacting the branch manager . She then reluctantly gave me the number as posted on the slips . I called the number 3 times without answer . I am leaving this review because the staff lack general respect and consideration for customers . They also lack people skills . The names they share I’m not sure are real because they don’t wear name tags .
Helpful (0)
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Martonique Van Der Linde
1 reviews | Active since Jul 2022
12 May 2026, 12:08
Horrible Service at KFC Featherbrook village
Horrible customer service at this KFC branch . Diana - if that’s even her real name claims that KF C doesn’t dunk chicken even at an extra charge . When I asked on multiple occasions if they can do it at an extra charge she looked at me blankly and completely disinterested. I explained that I get this request fulfilled at all other KFC branches and pay extra for it . Diana (manager) and Koketso and 3rd server continued to talk in vernacular in my presence about me . I requested their full names because I’ll be lodging a complaint . I requested the branch managers contact details . Diana was reluctant and I told her I’ll be posting a complaint and contacting the branch manager . She then reluctantly gave me the number as posted on the slips . I called the number 3 times without answer . I am leaving this review because the staff lack general respect and consideration for customers . They also lack people skills . The names they share I’m not sure are real because they don’t wear name tags .
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Anonymous
1 reviews | Active since Dec 2016
6 Nov 2025, 12:49
HORRIBLE SERVICE- KFC RUIMSIG FEATHERBROOK VILLAGE
The staff at this KFC are consistently poor. In the last two weeks i have encountered below par service on two separate occasions. On the first incident the order was not complete (All in One Feast did not have the chips and i had told them to substitute the coleslaw with mash but that request was ignored ), i only noticed when i got home so it would have been a mission to go back. And just last night we placed and paid for an order, only to be told at the collection window to wait another 8-10 minutes. My gripe here was the "Dont care""type of attitude from the staff, when i asked why i was not told about the waiting time, one of them screamed from the back "the cashier did not know", no remorse or apology for the inconvenience caused,, just business as usual!!!
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Anonymous
1 reviews | Active since Dec 2016
6 Nov 2025, 12:49
HORRIBLE SERVICE- KFC RUIMSIG FEATHERBROOK VILLAGE
The staff at this KFC are consistently poor. In the last two weeks i have encountered below par service on two separate occasions. On the first incident the order was not complete (All in One Feast did not have the chips and i had told them to substitute the coleslaw with mash but that request was ignored ), i only noticed when i got home so it would have been a mission to go back. And just last night we placed and paid for an order, only to be told at the collection window to wait another 8-10 minutes. My gripe here was the "Dont care""type of attitude from the staff, when i asked why i was not told about the waiting time, one of them screamed from the back "the cashier did not know", no remorse or apology for the inconvenience caused,, just business as usual!!!
0
Replies (0)QC