KFC Protea Point
Unclaimed Business
|2|4 Reviews (last 12 months)|This business does not respond to reviews
KFC Protea Point
Unclaimed Business
|2
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Andisiwe M
1 reviews | Active since May 2026
4 Sept 2026, 11:11
Compliment to KFC Protea Point staff
I was assisted by a lady called Nomvelo and Princess with exquisite attitude, great service oh we need more people like her.
Helpful (0)
|Replies (0)AM
Andisiwe M
1 reviews | Active since May 2026
4 Sept 2026, 11:11
Compliment to KFC Protea Point staff
I was assisted by a lady called Nomvelo and Princess with exquisite attitude, great service oh we need more people like her.
0
Replies (0)BK
BOITUMELO K
1 reviews | Active since Sept 2026
3 Sept 2026, 04:52
24hr drive thru that closes when it suites them
Last night went to buy food via drive thru, only to be told the drive thru is closed, I must go in, then told to walk thru a wet floor. Then the woman stops mopping only to stand and look as I pay my order. Mind you, it's a 24hr drive thru. I would rather go far to buy from now onward
Helpful (0)
|Replies (0)BK
BOITUMELO K
1 reviews | Active since Sept 2026
3 Sept 2026, 04:52
24hr drive thru that closes when it suites them
Last night went to buy food via drive thru, only to be told the drive thru is closed, I must go in, then told to walk thru a wet floor. Then the woman stops mopping only to stand and look as I pay my order. Mind you, it's a 24hr drive thru. I would rather go far to buy from now onward
0
Replies (0)NC
Neide C
1 reviews | Active since Oct 2025
27 Oct 2025, 09:56
Extremely Disappointed – Paid for 21 Pieces, Received Only 16!
I’m really disappointed with my recent experience at KFC. I ordered a 21-piece bucket, but when I opened it, there were only 16 pieces inside — and not a single drumstick. Every piece was just breast meat, which made the meal very unpleasant. I called the store to report the issue, and while they acknowledged their mistake and asked me to come collect the missing pieces, it’s quite inconvenient for me since that means spending more money on transport to fix an error that wasn’t mine. I appreciate that they took responsibility, but I truly hope KFC improves its quality checks and ensures customers get exactly what they pay for — especially for orders as big as this.
Helpful (0)
|Replies (0)NC
Neide C
1 reviews | Active since Oct 2025
27 Oct 2025, 09:56
Extremely Disappointed – Paid for 21 Pieces, Received Only 16!
I’m really disappointed with my recent experience at KFC. I ordered a 21-piece bucket, but when I opened it, there were only 16 pieces inside — and not a single drumstick. Every piece was just breast meat, which made the meal very unpleasant. I called the store to report the issue, and while they acknowledged their mistake and asked me to come collect the missing pieces, it’s quite inconvenient for me since that means spending more money on transport to fix an error that wasn’t mine. I appreciate that they took responsibility, but I truly hope KFC improves its quality checks and ensures customers get exactly what they pay for — especially for orders as big as this.
0
Replies (0)HM
Hlonie M
1 reviews | Active since Mar 2017
18 Oct 2025, 16:47
Honour our Orders
It is really disheartening to be served something you didn't order. It is the second time now that I go to the KFC at Protea Glen Mall. Order a bucket for one. Specify which piece of meat I would like and they do not honour my order. I've ordered bucket for one with thigh twice and twice I've gotten a drumstick. It's really not nice
Helpful (0)
|Replies (0)HM
Hlonie M
1 reviews | Active since Mar 2017
18 Oct 2025, 16:47
Honour our Orders
It is really disheartening to be served something you didn't order. It is the second time now that I go to the KFC at Protea Glen Mall. Order a bucket for one. Specify which piece of meat I would like and they do not honour my order. I've ordered bucket for one with thigh twice and twice I've gotten a drumstick. It's really not nice
0
Replies (0)