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jacqueline G

1 reviews | Active since Apr 2011

05 Aug 2015, 11:24

DONT EVER USE KEY MOVES

I could have got a few guys on the side of the road, hired a truck and it would have cost me less , I had to pay extra to have my bed wrapped ,they knocked holes in the walls with the furniture , the driver damaged the wall with his truck , mattresses were dragged on the ground , it was just a nightmare . The guys were not supervised, I had to ask the so called supervisor to tell his guys to work faster as he was just standing there playing on his phone , one of the guys was more interested in going through my rubble than loading my furniture . Had to pay extra to load a few extra boxes, they all have bad body odour .<br> <br> Dear Jackie<br> I cannot tell you how sorry I am your move was so disappointing and you had such bad service from Key Moves.<br> We always do not like to let our clients down with dates and so this is why we asked Key Moves to help with your move as all of our vehicles were full for the date you required the move.<br> I have elevated this to my management and we will not be using Key Moves anymore, so sorry Jackie.<br> Kind regards<br> Pat Rogerson<br> SALES MANAGER<br>

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