DR
Derick R

1 reviews | Active since Aug 2017

25 Jul 2020, 08:58

Pathetic...

Third time I tried doing business with Ketelkraal , second time I made a purchase and never received my goods. After numerous attempts to contact them there was an agreement to replace my good with other items that is available( to the same value) I recieved replacement good to only half the value I paid. Pathetic service and downrite dont care about fairness in dealing with clients.

0
Replies (1)
Ketelkraal
Ketelkraal's reply22 Oct 2020, 11:55
Official
Dear Derick,

I am going through all orders and cannot locate a Derick R on the website and order history.  I would like the opportunity to address the issues you experienced.  Please get in touch should you like to chat and grant me the opportunity to repair and build new bridges.

Regards,

Teri