On behalf of MTN

MTN Finally Responds, But Still Unacceptable Delay I'm updating my previous complaint on Hellopeter. After months of complaining about my MTN Wi-Fi issues, starting from January, I finally received a response.

I got a WhatsApp message from Tel Telecoms, allegedly sent by MTN, stating that someone will come to my place to fix the issue on the 21st. While I appreciate the response, I'm appalled that I still have to wait another 2 weeks.

This is unacceptable, considering I've been complaining about this issue since January. I demand that MTN takes immediate action to resolve this issue. I need this matter to be sorted out by next week, latest Wednesday.