PLACED ON ITC

I PULLED MY ITC REPORT TODAY 09/012015 AND FOUND OUT KASIMIRA TRADING HAVE LISTED ME STATING THAT I HAVE AN ACCOUNT OPENED 01/4/2014 WHICH IS ABSOLUTE BULL . I CALLED THEM ON *** AND SPOKE TO SOMEONE .SHE TOLD ME THAT I HAVE AN ACCOUNT WITH BALBOA OPENED IN 2007 WHICH I DON'T KNOW ABOUT. ITS 7 YEARS DOWN THE LINE ,THEY NEVER CONTACTED ME EITHER BY PHONE ,LETTERS,SMS OR ANY OTHER MEANS OF COMMUNICATION. I HAVE NEVER HAD AN ACCOUNT WITH A COMPANY OF THAT NAME AND I DEMAND THAT MY NAME BE REMOVED FROM ITC IMMEDIATELY.MY CREDIT REPORT SHOWS ACCOUNT WAS OPENED 01/4/2014 WHICH IS NONSENSE ACCORDING TO ME.I RECEIVE MY CREDIT REPORT YEARLY AND NOTHING BY THE NAME OF BALBOA OR KASIMIRA APPEARED. ALL OF A SUDDEN IT POPS ON MY NAME. I HAVE SUBSCRIBED TO ITC SUCH THAT I HAVE ACCESS TO MY CREDIT REPORT 24/7 ...365 DAYS. I WANT KASIMIRA TO REMOVE MY NAME FROM ITC WITHIN 7 DAYS.THEY PROMISED TO CALL ME BACK WHICH THEY DIDN'T DO .IF THEY DONT REPLY I AM GOING TO OPEN UP A ***** CASE AGAINST THIS COMPANY