****med by carrim hardware

****med by carrim hardware,I bought two globes they said are for loadshedding,used them at home,there never charged thereafter,I went back with those two globes to show them to either exchange or refund me with receipt in my hand,they refused saying they want boxes,I read Thier exchange process on receipt,it doesn't say"customer be aware we sell Fong Kong,they are mostly not working,keep the boxes because we will not assist you,you have been ****med.