My issue was quickly...

 Dear  George,

Thank you for taking the time to notify us about your experience with JustMoney. We are pleased to learn that you found the interaction valuable. Our coaches are there to help you make Good Money Choices. Feel free to call on them whenever you need guidance. 

Make checking your credit report part of your monthly habits  - it empowers you to spot what could be affecting your score. 

We hope you will return to the JustMoney platform soon.

Stay savvy, The JustMoney team