PM
Paballo M

1 reviews | Active since Jan 2016

08 Apr 2025, 12:30

Hello Peter I have a complaint against Just Money

Hello Peter I have a complaint against Just Money. I received an email talking about improving credit score and stand a chance to win. I tried to sign up but I received a notification that says I already have an account with them. When I clicked on forgot password, it shows a cell number that I do not know that I had to receive OTP on. I tried to change the number but it would not change. I did the same for about three times then it dawned on me that this could be identity theft because firstly I do not remember signing with them until the times I tried to sign up for improving credit score. Secondly, that number is unknown to me. When I check with truecaller, the number belongs to an individual unknown to me. I then wrote to Just Money to highlight that. There hasn’t been any acknowledgment of my email. I need just money to delete any of my information they have on their system because I have never signed up with them. Regards

0
Replies (1)
JustMoney
JustMoney's reply15 Apr 2025, 16:37
Official
Good day Paballo, 

Thank you for taking the time to share your experience with JustMoney. Your comments help us to fulfil our mission to deliver efficient and knowledgeable service to all our users. 

We have passed your feedback on to our coaches. They will make contact to you soon. 

Feel free to call us whenever you need guidance, we will gladly assist. 
 
 Stay savvy, 

The JustMoney team