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Dear Given,

Thank you for bringing this matter to our attention! We apologise for any inconvenience we have caused. One of our coaches will be in contact with you soon to resolve the issue. Please let us know if you are satisfied with how it is addressed. 

We continually strive for excellence in all that we do. Receiving feedback like yours helps us to know how we can improve.  

Thank you again for taking the time to let us know. 

Stay savvy, The JustMoney team