L
Lorenzo
1 reviews | Active since Sept 2023
14 Sept 2023, 16:45
Bad experience with ...
Bad experience with incorrect salary amount on accounts not updated behind 5 weeks No communication after car finance Credit score dropped with 60 point due to system not updated But consultant allie thank you for the call and trying to assist
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JustMoney's replyOfficial
14 Sept 2023, 16:59Dear Lorenzo,
We’re sorry to hear about your bad experience and any inconvenience it caused! However, your coach, Allie, is pleased to learn that you found the interaction valuable. Our coaches are there to help you make Good Money Choices. Feel free to call on them whenever you need guidance.
To update your profile, log in to the platform, and click on 'Hi (name)' in the top right-hand corner. Then, click on 'Profile' and update your current information. Once completed, do not forget to click 'Update Profile' to successfully save your information.
The information you see on your credit report, is provided by a credit bureau, however, if it shows inaccurate accounts or balances, you can dispute this once inside the platform.
We hope this information is helpful. If you still need a hand, please reach out to Allie, who will be happy to assist you.
Stay savvy, The JustMoney team
We’re sorry to hear about your bad experience and any inconvenience it caused! However, your coach, Allie, is pleased to learn that you found the interaction valuable. Our coaches are there to help you make Good Money Choices. Feel free to call on them whenever you need guidance.
To update your profile, log in to the platform, and click on 'Hi (name)' in the top right-hand corner. Then, click on 'Profile' and update your current information. Once completed, do not forget to click 'Update Profile' to successfully save your information.
The information you see on your credit report, is provided by a credit bureau, however, if it shows inaccurate accounts or balances, you can dispute this once inside the platform.
We hope this information is helpful. If you still need a hand, please reach out to Allie, who will be happy to assist you.
Stay savvy, The JustMoney team
JustMoney's reply14 Sept 2023, 16:59
Official
Dear Lorenzo,
We’re sorry to hear about your bad experience and any inconvenience it caused! However, your coach, Allie, is pleased to learn that you found the interaction valuable. Our coaches are there to help you make Good Money Choices. Feel free to call on them whenever you need guidance.
To update your profile, log in to the platform, and click on 'Hi (name)' in the top right-hand corner. Then, click on 'Profile' and update your current information. Once completed, do not forget to click 'Update Profile' to successfully save your information.
The information you see on your credit report, is provided by a credit bureau, however, if it shows inaccurate accounts or balances, you can dispute this once inside the platform.
We hope this information is helpful. If you still need a hand, please reach out to Allie, who will be happy to assist you.
Stay savvy, The JustMoney team
We’re sorry to hear about your bad experience and any inconvenience it caused! However, your coach, Allie, is pleased to learn that you found the interaction valuable. Our coaches are there to help you make Good Money Choices. Feel free to call on them whenever you need guidance.
To update your profile, log in to the platform, and click on 'Hi (name)' in the top right-hand corner. Then, click on 'Profile' and update your current information. Once completed, do not forget to click 'Update Profile' to successfully save your information.
The information you see on your credit report, is provided by a credit bureau, however, if it shows inaccurate accounts or balances, you can dispute this once inside the platform.
We hope this information is helpful. If you still need a hand, please reach out to Allie, who will be happy to assist you.
Stay savvy, The JustMoney team